Privacy Policy
Last Updated: January 23, 2026
Your privacy is important to us. This Privacy Policy explains how COD CRM PRO collects, uses, and protects your personal information.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, username, and password when you register
- Payment Information: Billing details processed securely by Freemius (we do not store credit card numbers)
- Business Data: Products, orders, leads, revenues, and other data you enter into the CRM
1.2 Information Collected Automatically
- Usage Data: How you interact with our service
- Device Information: Browser type, IP address, device type
- Cookies: Session cookies for authentication and preferences
2. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process your subscription payments
- Send important service notifications
- Improve our service and user experience
- Respond to your support requests
- Comply with legal obligations
3. Data Storage and Security
🔒 Security Measures: We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data.
Your data is stored on secure servers. We use SSL encryption for all data transmission. Access to personal data is restricted to authorized personnel only.
4. Data Sharing
We do NOT sell your personal information. We may share data with:
- Payment Processors: Freemius for subscription management
- Service Providers: Hosting and infrastructure providers
- Legal Requirements: When required by law or to protect rights
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6. Data Retention
We retain your data for as long as your account is active. After account deletion:
- Personal data is deleted within 30 days
- Anonymized analytics data may be retained
- Backups are purged within 90 days
7. Cookies
We use essential cookies for:
- User authentication and session management
- Remembering your preferences
- Security and fraud prevention
8. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the service.